What is shipping guarantee ?

A shipping guarantee is a protection of the value of your goods during the whole cycle of transport. Liable or not, CMA CGM will compensate you up to the full secured value.

Do I need shipping guarantee ?

You are not obliged to opt for the SERENITY cargo value guarantee, however, it is a real plus to be sure to have no worries, if unfortunately something happens to your products during the trip. In addition, you will have a single point of contact if you have any problems with the shipment.

CNC | SERENITY cargo value guarantee

CARING BEYOND SHIPPING

A whole new approach to handle claims in case of damage to your cargo – comprehensive coverage without lengthy disputes or administrative procedures.

Your cargo value is protected door-to-door
A cost-effective and easier way to manage your supply chain even with merchant haulage.
One point of contact
Liaise directly with us.
No more lengthy legal disputes
Regardless you are liable or not, CNC will compensate you up to the full guaranteed value*.
Comprehensive coverage
Extensive coverage that includes temperature variations of refrigerated containers as well as Force Majeure.

*According to SERENITY cargo value guarantee terms and conditions.

We are an international company and we ship goods to many destinations including unsafe areas. Some ports and roads are not safe and we were hit by numerous robberies in the past. We have now decided to protect our cargo value with just a small price for total peace of mind!
Mathis Risk manager for a furniture multinational